How we can help you

Do you have a question about a recipe, need inspiration, or want to share something with us? We are here for you. Here you will find the fastest ways to reach us and learn when you can expect a response.

Phone

You can reach us at 0650 0333381. Phone hours are Monday to Friday from 10:00 AM to 4:00 PM. Outside these hours, please leave a message – we will call you back.

Frequently Asked Questions

Many answers can be found in our FAQ section. Whether about ingredients, preparation, or storage – we have compiled the most common questions for you there. Go to FAQ

Personal Visit

Do you live nearby? Stop by: Krammergasse 837. We do not have a fixed office, but by appointment we are happy to have a personal conversation. Just contact us briefly by email or phone beforehand.

Contact & Location

We look forward to your message – whether a visit, an order, or just a question.

Address

Krammergasse 837

Opening Hours

Mon–Fri 10:00–20:00
Sat 10:00–22:00
Sun 11:00–18:00

Help from the GenussKüche

Do you have a question about a recipe, a problem with the ingredient list, or a suggestion for the next season? Tell us about your concern – we will get back to you within 48 hours.

We will reply directly to the email address provided.

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